Never stop trying to be better! PROCESS Each order is processed according to rigorous QA procedures. Depending on individual circumstances these may be expanded or reduced, but in all cases we apply a minimum level of quality control. Our QA processes were developed, & are constantly being improved upon, by our experienced management team, who have been responsible for developing & maintaining QA procedures in the language industry. Order Processing As soon as we receive your order we use strict criteria to select the best translator for your document. The category of the text, the language combination and the specialist knowledge requirements of the translator are all taken into account. Customer satisfaction is of utmost importance to us. Translation All translation is provided by professional translators who live in-country and translate into their native language, along with proven experience for the types of material translated.
Proofreading * Basic check: all translations undergo at least a first-level check to ensure no omissions or typographical errors
* Full check: a competent linguist carries out a thorough check to ensure no grammatical errors, misunderstandings, questionable style issues
* Edit: where a full stylistic rewrite is necessary to adapt an original text into a foreign language “version” rather than a straight translation (e.g. Sales materials)
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